My question involves a consumer law issue in the State of: Alabama
I have a question in regards to a vehicle lease. October of last year my husband and I traded in our leased vehicle for another lease through a local Chevrolet dealership. After returning the lease the dealership did not do the proper paperwork and somehow the leased trade-in was towed. We were informed of this a month later when the towing company sent us a bill for the tow as well as the storage of the vehicle. At that time we began a dispute with the dealership and after multiple phone calls and face to face correspondence they "ensured" us that it was handled. Around January of this year we began receiving outstanding balances from Ally the financial institute who we had the lease through. They told us to send over insurance paperwork showing the change of coverage (in Oct.) which would put liability back on the dealership therefore, taking us out of the equation. All of this to say we are still disputing this with Ally after sending the documentation multiple times (I have documentation of this) and taking a hard hit to our credit (another thing they said they would come correct on). I feel as if we are going to have to take a legal stance if this is not corrected asap. My questions are how would we go about this and is this a legitimate case? Also, is there any repercussion for running my husbands pristine credit way down for such an extended period of time when we are not at fault?
I have a question in regards to a vehicle lease. October of last year my husband and I traded in our leased vehicle for another lease through a local Chevrolet dealership. After returning the lease the dealership did not do the proper paperwork and somehow the leased trade-in was towed. We were informed of this a month later when the towing company sent us a bill for the tow as well as the storage of the vehicle. At that time we began a dispute with the dealership and after multiple phone calls and face to face correspondence they "ensured" us that it was handled. Around January of this year we began receiving outstanding balances from Ally the financial institute who we had the lease through. They told us to send over insurance paperwork showing the change of coverage (in Oct.) which would put liability back on the dealership therefore, taking us out of the equation. All of this to say we are still disputing this with Ally after sending the documentation multiple times (I have documentation of this) and taking a hard hit to our credit (another thing they said they would come correct on). I feel as if we are going to have to take a legal stance if this is not corrected asap. My questions are how would we go about this and is this a legitimate case? Also, is there any repercussion for running my husbands pristine credit way down for such an extended period of time when we are not at fault?
Trade-Ins: Dealer Error Processing a Traded-In Leased Vehicle
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