My question involves a consumer law issue in the State of: Nevada
For a client, I purchased software from a merchant that was also supposed to be managing the software for us. Not only did they not live up to their 90-day "guarantee", I also found out that they "allegedly" pirated the software and weren't the proper owners of it anyways. The merchant refused to even entertain the option of a refund and would not respond to my requests. So, I put in for a chargeback. Once they realized I had done this, I received an email from them stating that it was fraudulent and that they will be filing a police report and pressing charges for theft.
I spoke with my CC company and they said they were in the final stages of getting the money back and told me that I should not bother responding to the merchant.
Should I be worried at all about potential police action, litigation, or collections? Should I go to my local police station and tell them what's going on as a proactive step?
I'm thinking if they try to sue or go to the police, I have plenty of evidence to prove they are in the wrong. However, if it goes to collections, how do I get rid of that??
In summary, I'd like to avoid not have anything staining my record or credit history.
For a client, I purchased software from a merchant that was also supposed to be managing the software for us. Not only did they not live up to their 90-day "guarantee", I also found out that they "allegedly" pirated the software and weren't the proper owners of it anyways. The merchant refused to even entertain the option of a refund and would not respond to my requests. So, I put in for a chargeback. Once they realized I had done this, I received an email from them stating that it was fraudulent and that they will be filing a police report and pressing charges for theft.
I spoke with my CC company and they said they were in the final stages of getting the money back and told me that I should not bother responding to the merchant.
Should I be worried at all about potential police action, litigation, or collections? Should I go to my local police station and tell them what's going on as a proactive step?
I'm thinking if they try to sue or go to the police, I have plenty of evidence to prove they are in the wrong. However, if it goes to collections, how do I get rid of that??
In summary, I'd like to avoid not have anything staining my record or credit history.
Consumer Law Issues: A Chargeback Causes Merchant to Threaten Police Report
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