Regulations and Procedures: C.p.s Records Dystroyed

So iv been trying to obtain my records now for over a year records reguarding both my childern as well as my records from when i was a child they lost my records request once and the second time i requested them it took over 9 months to get. Now im being told my juinivel records were destroyed since they cant seem to find them. Dont they have a time frame they r required to keep them? And dont they than have to have a log of some sort saying files were destroyed

Regulations and Procedures: C.p.s Records Dystroyed