My question involves a consumer law issue in the State of: Long Island City NY
In Jan 2011. I took my car for an oil change for my 535I 2011 bmw, the shop that did the change, replaced the wrong oil cap, amongst other things (in short) causing my car to drip oil and blow my engine ...on a NY highway.(so now that's $19,000 for a new engine).. My car has all kinds of sensors which can make my car inoperable when something is wrong.. Nevertheless. My car has been sitting at the service shop since 2/2015. I was in contact with the service manager whom kept giving me verbal advice about how to try to get the oil change shop to pay for the replacement of the engine.. Fast forward 8/2015.. I have an attorney and was advised to have my car towed to Mass where I live so that the diagnostics can be done locally in case expert testimony is necessary. My attorney has had a very difficult time contacting anyone in the service department after a period of me being able to always reach a live person, "which has now ceased".. When BMW mass contacted BMW long Island to initiate the towing process. The service dept said I would have to pay $18,000 for storage fees.. Nothing has EVER been mentioned, I've never signed anything, or mailed to me.. Is this legal?
In Jan 2011. I took my car for an oil change for my 535I 2011 bmw, the shop that did the change, replaced the wrong oil cap, amongst other things (in short) causing my car to drip oil and blow my engine ...on a NY highway.(so now that's $19,000 for a new engine).. My car has all kinds of sensors which can make my car inoperable when something is wrong.. Nevertheless. My car has been sitting at the service shop since 2/2015. I was in contact with the service manager whom kept giving me verbal advice about how to try to get the oil change shop to pay for the replacement of the engine.. Fast forward 8/2015.. I have an attorney and was advised to have my car towed to Mass where I live so that the diagnostics can be done locally in case expert testimony is necessary. My attorney has had a very difficult time contacting anyone in the service department after a period of me being able to always reach a live person, "which has now ceased".. When BMW mass contacted BMW long Island to initiate the towing process. The service dept said I would have to pay $18,000 for storage fees.. Nothing has EVER been mentioned, I've never signed anything, or mailed to me.. Is this legal?
Service and Repair: Are Storage Fees Legal if Customer Never Notified
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