My question involves a consumer law issue in the State of: Every state
An online video game company bought a game that has been around for 12 or so years. Many many people,including myself, have tried to buy products (unlocks and expansions up to 40$+ in sales) through the new company website and have failed to get the product. In fact the product keys come back as having been used already. We've paid out money and the unlocks and other items are never supplied. Afterwards I looked in the forums and saw as far as a year back that this has been going on and the company never replies to support tickets AT ALL only an auto confirmation of the creation of the ticket.
What can be done?
And thank you. For your time.
An online video game company bought a game that has been around for 12 or so years. Many many people,including myself, have tried to buy products (unlocks and expansions up to 40$+ in sales) through the new company website and have failed to get the product. In fact the product keys come back as having been used already. We've paid out money and the unlocks and other items are never supplied. Afterwards I looked in the forums and saw as far as a year back that this has been going on and the company never replies to support tickets AT ALL only an auto confirmation of the creation of the ticket.
What can be done?
And thank you. For your time.
Service Providers: Online Game:no Replies After Failure to Provide Product After Sale
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