My question involves a consumer law issue in the State of: Oregon.
My daughter-law bought a new 2015 Honda with 10 miles on it. this week the car ran out of water and overheated. the mechanic she has used for all service showed her that the car had front end damage that caused the hose to get a leak ( by rubbing on the frame) and would continue to do so as long as the car was on the road. Paint repair work was noticed too and after it being pointed out you could see the car was damaged like it was hit in the front. She is the sole driver and no accidents at all.
She has paid fully for the car and were thinking that a replacement is in order less regular (excellent condition) depreciation 6K a year mileage. We are going to visit the dealer today to see what there approach will be, understanding that it may not have been their doing. This is outside of the state lemon law but without disclosing the damage at the time of sale what should be our approach and what could we expect for a resolution. We can file a fraud claim with the State DOJ, and/or hire a lawyer but we also think a new car not damaged is in order.
Appreciate any and all responses.
TX
Mr fixit
My daughter-law bought a new 2015 Honda with 10 miles on it. this week the car ran out of water and overheated. the mechanic she has used for all service showed her that the car had front end damage that caused the hose to get a leak ( by rubbing on the frame) and would continue to do so as long as the car was on the road. Paint repair work was noticed too and after it being pointed out you could see the car was damaged like it was hit in the front. She is the sole driver and no accidents at all.
She has paid fully for the car and were thinking that a replacement is in order less regular (excellent condition) depreciation 6K a year mileage. We are going to visit the dealer today to see what there approach will be, understanding that it may not have been their doing. This is outside of the state lemon law but without disclosing the damage at the time of sale what should be our approach and what could we expect for a resolution. We can file a fraud claim with the State DOJ, and/or hire a lawyer but we also think a new car not damaged is in order.
Appreciate any and all responses.
TX
Mr fixit
Sales Agreements: Discovery of Accident Damage on a Car Purchased as New
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