Service Providers: Problem with a Freight Forwarders and Amazon.com

My question involves a consumer law issue in the State of: Florida - Hialeah - Doral.

i have a problem, i bought a laptop in amazon.com, and sent it to freight forwarders, the freight forwarders company said me they never received this product. i talk to amazon and they recommend me i should talk with the police but im not in USA.

I apreciate if someone can give me information to solve my issue.

Carlos.

Service Providers: Problem with a Freight Forwarders and Amazon.com