My question relates to legal practice in the state of: New Jersey
Normally I can press a single speed dial number from my handsfree headset while driving and my secretary will look up a number, usually on Google or in my contacts, and then dial the number and merge me in and then she'll continue doing her own thing in the office and not be a part of the call. She uses another office line if she needs to make a call, not the one she used to merge me. In general, I must do a lot of call phone calls from the road while driving and for the next 3 months I do not have a secretary to be on the other end of the speed dial.
I found an outsourced secretary service on the web that does "outbound calling" who can do the job albeit in an extremely cumbersome and expensive manner. Normally their outbound calling is done for marketing purposes, i.e., to cold call and get sales leads. That is not my purpose at all. I usually just get an idea in my mind of who I need to call and then need someone to look up their number and dial the phone and that it's, so I can maximize my productivity while driving. It could be that I'm even just calling Customer Service for something in my personal life that I ordered like from Amazon, or it could be work related and I need to find a company's number and dial and merge me in. In every case I just need someone to dial the phone, so I don't have to pull over and research it myself.
Is anyone aware of an operator service that can be outsourced such as what I'm describing?
Normally I can press a single speed dial number from my handsfree headset while driving and my secretary will look up a number, usually on Google or in my contacts, and then dial the number and merge me in and then she'll continue doing her own thing in the office and not be a part of the call. She uses another office line if she needs to make a call, not the one she used to merge me. In general, I must do a lot of call phone calls from the road while driving and for the next 3 months I do not have a secretary to be on the other end of the speed dial.
I found an outsourced secretary service on the web that does "outbound calling" who can do the job albeit in an extremely cumbersome and expensive manner. Normally their outbound calling is done for marketing purposes, i.e., to cold call and get sales leads. That is not my purpose at all. I usually just get an idea in my mind of who I need to call and then need someone to look up their number and dial the phone and that it's, so I can maximize my productivity while driving. It could be that I'm even just calling Customer Service for something in my personal life that I ordered like from Amazon, or it could be work related and I need to find a company's number and dial and merge me in. In every case I just need someone to dial the phone, so I don't have to pull over and research it myself.
Is anyone aware of an operator service that can be outsourced such as what I'm describing?
Practice Support: Outsourced Telephone Operator Services
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