My question involves a consumer law issue in the State of: North Carolina.
My car died recently because the timing belt snapped, ruining my engine. Not wanting to experience this type of situation, I had asked my former mechanic (at 92,000 miles) what the next scheduled maintenance was. He told me to replace the "serpentine belt" at 105,000 miles. However, this term only accurately refers to cars with one belt. In cars with two (like mine), "serpentine belt" normally refers to the drive belt, which is what I had replaced by my current mechanic. Based on the level of damage the previous mechanic said could occur (and did), he must have been talking about the timing belt.
Not only did he use a misleading term, but my old mechanic quoted the wrong mileage - the timing belt is supposed to be replaced at 97,500 miles, not 105,000. I should have done my own research and trusted the owner's manual, but I was following advice from a trusted professional. Can he be held liable for bad advice?
My car died recently because the timing belt snapped, ruining my engine. Not wanting to experience this type of situation, I had asked my former mechanic (at 92,000 miles) what the next scheduled maintenance was. He told me to replace the "serpentine belt" at 105,000 miles. However, this term only accurately refers to cars with one belt. In cars with two (like mine), "serpentine belt" normally refers to the drive belt, which is what I had replaced by my current mechanic. Based on the level of damage the previous mechanic said could occur (and did), he must have been talking about the timing belt.
Not only did he use a misleading term, but my old mechanic quoted the wrong mileage - the timing belt is supposed to be replaced at 97,500 miles, not 105,000. I should have done my own research and trusted the owner's manual, but I was following advice from a trusted professional. Can he be held liable for bad advice?
Service and Repair: Can I Sue a Mechanic for Bad Advice
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