My question involves a consumer law issue in the State of: California
I purchased a camera from the LetGo app. The listing on the selling and buying platform, Letgo, described it as in “excellent condition” and when I further inquired on its condition, the seller replied that is was “barely used”. During the pre-purchase, in person conversation, the seller mentioned that if anything was wrong with the camera to bring it back for a refund.
Within 2 hours after purchasing, the camera showed signs of a malfunctioning grip on the camera, which was not present at the time of inspecting the product prior to purchasing. It was not as advertised- “excellent condition” & “barely used”. On the same day, two hours later, I messaged the seller via LetGo that the grip on the camera was loose and falling off and that I would like to return. The seller acknowledged in writing “Ok, no problem”.
I have attempted to reach the seller various times through his cell, house number and the app. He has blocked my number and from the app as well. I do have the sellers information (address and full name)- can I file this case in small claims court? What is the likelihood of the judgement in my favor?
I purchased a camera from the LetGo app. The listing on the selling and buying platform, Letgo, described it as in “excellent condition” and when I further inquired on its condition, the seller replied that is was “barely used”. During the pre-purchase, in person conversation, the seller mentioned that if anything was wrong with the camera to bring it back for a refund.
Within 2 hours after purchasing, the camera showed signs of a malfunctioning grip on the camera, which was not present at the time of inspecting the product prior to purchasing. It was not as advertised- “excellent condition” & “barely used”. On the same day, two hours later, I messaged the seller via LetGo that the grip on the camera was loose and falling off and that I would like to return. The seller acknowledged in writing “Ok, no problem”.
I have attempted to reach the seller various times through his cell, house number and the app. He has blocked my number and from the app as well. I do have the sellers information (address and full name)- can I file this case in small claims court? What is the likelihood of the judgement in my favor?
Private Seller on Letgo Obligated to Refund
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