jeudi 22 mars 2018

Consumer Law Issues: What to Do if You're Swamped with Telemarketers

My question involves a consumer law issue in the State of: CA

Hello everyone, I'm a small business owner as many of you are, and like most of you I get 3-12 telemarketing calls per day. I have no land line and my cell is my business and personal number, and it's been registered since the do-not-call has existed. When the phone rings and I see it's a different area code I chuck it to voicemail. Some leave messages, some do not. I always block the number yet they still are able to leave voicemails and they do.

I called the FCC and was told verbatum, "WE DO NOT HAVE THE MEANS TO ENFORCE THE LAW". That means there are no consequenses to these companies for breaking the law, even when reported to the governing body. That leaves us with a choice, to either stop what we are doing to field every call we get, wasting valuable time.. or ignore them and potentially lose on real business. I have heard of people finding success claiming damages for this, and while litigiousness is not my first choice I wonder how many hundreds of thousands of dollars I've lost out on ignoring patrons, or even if that would be any kind of reasonable arguement. I was hoping to hear your thoughts.

It seems like with no enforcement of the law and no consequenses the problem will no doubt worsen, and if you have not been affected to this level it will be a matter of time before you are. Thank you for any insight.


Consumer Law Issues: What to Do if You're Swamped with Telemarketers

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