My question involves a consumer law issue in the State of: Pennsylvania
In July 2015 a car dealer's sales representative sold us a used car and the dealership did not have title to the vehicle. The dealership is a large and well-established firm in Montgomery County.
Then the dealer introduced a lender to finance the transaction (approximately $14,000)and apparently the dealer made false or misleading representations to the lender’s representative about the existence of and transfer of the vehicle title. The lender never received the title that they were promised would arrive by mail.
The dealer then also apparently acted as agent for the PA Department of Transportation and collected fees from us for the vehicle title transfer and vehicle registration. The Commonwealth’s Department of Transportation has no record of those transactions so we presume that the title and registration were never filed with the state.
Then in recent weeks in response to our telephone complaints members of the dealer's staff made false representations that the vehicle title “was in the mail”.
At this point it seems clear that the dealer never had negotiable title to the vehicle and the title is not "in the mail".
A certified mail complaint letter was sent to the dealer and a consumer fraud complaint was also filed with the PA Department of Transportation five weeks ago (also by certified mail). We have no response yet. A representative at PADOT handling our telephone follow-up call last week had no record of the matter.
The dealer's Controller then offered to make the monthly auto loan payments while the problem is being investigated. One check was received from the dealership so far.
Now this week the lender announced its intent to call the loan.
I've made several inquiries to find a lawyer but have had no success yet.
What is the next step?
In July 2015 a car dealer's sales representative sold us a used car and the dealership did not have title to the vehicle. The dealership is a large and well-established firm in Montgomery County.
Then the dealer introduced a lender to finance the transaction (approximately $14,000)and apparently the dealer made false or misleading representations to the lender’s representative about the existence of and transfer of the vehicle title. The lender never received the title that they were promised would arrive by mail.
The dealer then also apparently acted as agent for the PA Department of Transportation and collected fees from us for the vehicle title transfer and vehicle registration. The Commonwealth’s Department of Transportation has no record of those transactions so we presume that the title and registration were never filed with the state.
Then in recent weeks in response to our telephone complaints members of the dealer's staff made false representations that the vehicle title “was in the mail”.
At this point it seems clear that the dealer never had negotiable title to the vehicle and the title is not "in the mail".
A certified mail complaint letter was sent to the dealer and a consumer fraud complaint was also filed with the PA Department of Transportation five weeks ago (also by certified mail). We have no response yet. A representative at PADOT handling our telephone follow-up call last week had no record of the matter.
The dealer's Controller then offered to make the monthly auto loan payments while the problem is being investigated. One check was received from the dealership so far.
Now this week the lender announced its intent to call the loan.
I've made several inquiries to find a lawyer but have had no success yet.
What is the next step?
Transfer of Title: Car Purchased and Financed Through Dealer Without Title
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