My question involves a consumer law issue in the State of: Tennessee
Me and my wife bought a car about a year ago and when we got it Home it was nothing that the add or the salesman said it was. We looked at the car on a Friday and it looked ok and drove good. It was a good deal so we thought we gave the man $500 to wait until Monday when we could come on Monday and pay the rest of down payment.
We called him and said we were ready to come pick it up and he was very busy said to wait until 5:00 so we went down he was running around in a hurry saying it was time for him to close. The car was sitting on the far side of lot. He rushed us in office and had my wife signing papers,very good interest rate and price was good.
He was telling me he just spent $160 a piece for new tires on it and it came with 3 month or 3500 warranty in price and he was going to throw in another warranty free for 6 month or 7000 miles. Sounds great, but he took us out it was dark he run to get the car said he had to get home pulled it in almost throwed me in it and my wife followed me home. I felt some shaking now when I got up to about 60 but didn’t think nothing bad. Next morning looked at tires all were balled and different names and sizes. Looked under hood half of air intake was missing and engine light came on. Hooking OBD2 reader to it noticed a lot of wires hanging down looked closer and they were all cut. There was black tape and wire nuts everywhere a new wireing harness had been run through but didn’t have enough wires for everything. Something hanging under car now looked there it was fog light connectors. Took the car back to him and I even had the add I printed off about how it had everything new tires keyless entry, fully loaded warranty and all. He told us to bad,he didn’t have the other keys for it like he said he would have but that didn’t matter because no locks were the same. Said he would put some used tires on it for $200 and he would program a key fob if we bought it. This guy was unbelievable and we thought no way he couldn’t get away with this started looking at the papers on the warranty and he had marked them out and put 3 month warranty and charged for 2 warranties like we bought them well we did more or less $1400 seven a piece. Told him we were going to call the loan company and warranty company go ahead they will say I sold you a bad unit,there is nothing you can do. Took everything I had to keep from punching this guy in the mouth, but he was right the warranty he hadn’t even contacted them to register it with them and the loan company said to bad take the car dump it off on another car lot or take it back to him and trade it for something else. He told me to pay it off and he would take it back. So we just ate it nobody would help us drive it when it run put a pile of money into it while making the payments because when he did finally pay the warranty company there money about 2 months later they wouldn’t cover anything because the splash guards were gone from under it and the wires were a hazard. But see when I looked at the mileage and ask him about it the next day it had like 2090 miles more than when I looked at it 3 days before so I guess he had to take it somewhere in NewJersey where he washed the title because when we finally went to trade it in and let a new car lot pay it off and get a new car it came back from Kelly Blue Book as a salvaged title. They let us get the new car anyway they felt so bad for us. So I took it back to him again and the first thing he said was I can put anything I want a car and sell it. I thought and read that you have to tell people before you sell them a salvaged car but not in Tennessee I guess because they won’t do anything it has been sitting in the yard for almost 2 and half months and the loan company is still saying we better make the payment. Sent them a letter disputing the loan like the papers say have to go to arbitration before we can sue them but they act like don’t get the letters and just hang up on us when we call them. But they call from different numbers all the time saying we have to make our payment contact this guy or this lady. But when we call that person isn’t there they will call us back never do..... So now we are sending the letter again because a lady called today and I tried to talk to her but she doesn’t know what I’m talking about. The car lot we went to just didn’t want the car and I said no they didn’t want a salvaged car KBB priced at $600 but they let us get a good car to drive and you know we aren’t driving this car because we took insurance off almost 3 months ago and she wants us to send her proof when they have the title and KBB are just liars. But they won’t let us see the title. I am disabled my wife works hard we keep our bills paid but we can’t afford a lawyer and really don’t see why we need one but we can’t get any help. They say it’s going against our credit but the paperwork says we have to go through arbitration before either party can do anything. I even tracked the car back to a salvage yard in NewJersey nobody will help. For 3 years it just disappeared last mileage on carfax is 47,000 then it pops back up in Tennessee at a used car dealership(The Liar) and it has 160,000 on it. When we finally wouldn’t leave until we got the carfax it came from a Volkswagen dealership in Alexandria Virginia
If anybody has any ideas please let me know. The finance company is Gateway Ome Lending and there are a lot of complaints on them especially people who can’t get there title. They say Gateway tells them they mailed it they can forget it there waiting on you to file for a lost title. The copy of ours they sent didn’t even match carfax had the previous owners title # different from what was on the title they have and a gold Civic the one we have is a silver Civic.
I know it’s a lot but there really is no short version
Me and my wife bought a car about a year ago and when we got it Home it was nothing that the add or the salesman said it was. We looked at the car on a Friday and it looked ok and drove good. It was a good deal so we thought we gave the man $500 to wait until Monday when we could come on Monday and pay the rest of down payment.
We called him and said we were ready to come pick it up and he was very busy said to wait until 5:00 so we went down he was running around in a hurry saying it was time for him to close. The car was sitting on the far side of lot. He rushed us in office and had my wife signing papers,very good interest rate and price was good.
He was telling me he just spent $160 a piece for new tires on it and it came with 3 month or 3500 warranty in price and he was going to throw in another warranty free for 6 month or 7000 miles. Sounds great, but he took us out it was dark he run to get the car said he had to get home pulled it in almost throwed me in it and my wife followed me home. I felt some shaking now when I got up to about 60 but didn’t think nothing bad. Next morning looked at tires all were balled and different names and sizes. Looked under hood half of air intake was missing and engine light came on. Hooking OBD2 reader to it noticed a lot of wires hanging down looked closer and they were all cut. There was black tape and wire nuts everywhere a new wireing harness had been run through but didn’t have enough wires for everything. Something hanging under car now looked there it was fog light connectors. Took the car back to him and I even had the add I printed off about how it had everything new tires keyless entry, fully loaded warranty and all. He told us to bad,he didn’t have the other keys for it like he said he would have but that didn’t matter because no locks were the same. Said he would put some used tires on it for $200 and he would program a key fob if we bought it. This guy was unbelievable and we thought no way he couldn’t get away with this started looking at the papers on the warranty and he had marked them out and put 3 month warranty and charged for 2 warranties like we bought them well we did more or less $1400 seven a piece. Told him we were going to call the loan company and warranty company go ahead they will say I sold you a bad unit,there is nothing you can do. Took everything I had to keep from punching this guy in the mouth, but he was right the warranty he hadn’t even contacted them to register it with them and the loan company said to bad take the car dump it off on another car lot or take it back to him and trade it for something else. He told me to pay it off and he would take it back. So we just ate it nobody would help us drive it when it run put a pile of money into it while making the payments because when he did finally pay the warranty company there money about 2 months later they wouldn’t cover anything because the splash guards were gone from under it and the wires were a hazard. But see when I looked at the mileage and ask him about it the next day it had like 2090 miles more than when I looked at it 3 days before so I guess he had to take it somewhere in NewJersey where he washed the title because when we finally went to trade it in and let a new car lot pay it off and get a new car it came back from Kelly Blue Book as a salvaged title. They let us get the new car anyway they felt so bad for us. So I took it back to him again and the first thing he said was I can put anything I want a car and sell it. I thought and read that you have to tell people before you sell them a salvaged car but not in Tennessee I guess because they won’t do anything it has been sitting in the yard for almost 2 and half months and the loan company is still saying we better make the payment. Sent them a letter disputing the loan like the papers say have to go to arbitration before we can sue them but they act like don’t get the letters and just hang up on us when we call them. But they call from different numbers all the time saying we have to make our payment contact this guy or this lady. But when we call that person isn’t there they will call us back never do..... So now we are sending the letter again because a lady called today and I tried to talk to her but she doesn’t know what I’m talking about. The car lot we went to just didn’t want the car and I said no they didn’t want a salvaged car KBB priced at $600 but they let us get a good car to drive and you know we aren’t driving this car because we took insurance off almost 3 months ago and she wants us to send her proof when they have the title and KBB are just liars. But they won’t let us see the title. I am disabled my wife works hard we keep our bills paid but we can’t afford a lawyer and really don’t see why we need one but we can’t get any help. They say it’s going against our credit but the paperwork says we have to go through arbitration before either party can do anything. I even tracked the car back to a salvage yard in NewJersey nobody will help. For 3 years it just disappeared last mileage on carfax is 47,000 then it pops back up in Tennessee at a used car dealership(The Liar) and it has 160,000 on it. When we finally wouldn’t leave until we got the carfax it came from a Volkswagen dealership in Alexandria Virginia
If anybody has any ideas please let me know. The finance company is Gateway Ome Lending and there are a lot of complaints on them especially people who can’t get there title. They say Gateway tells them they mailed it they can forget it there waiting on you to file for a lost title. The copy of ours they sent didn’t even match carfax had the previous owners title # different from what was on the title they have and a gold Civic the one we have is a silver Civic.
I know it’s a lot but there really is no short version
Lemon Law: East Tn. Bought a Car with Salvaged Title, Bad Warranty, and Finance Company Helped C
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