My question involves insurance law for the state of: New York
My car was rear-ended in an accident and sustained substantial damage to the rear-end and front of the vehicle. The insurance company had the vehicle inspected. I requested a copy of the estimate and was sent an estimate for damages to the front. When I asked why the estimate was for the front only, I was told it was the wrong estimate and they sent me an estimate that was for the back only. Now I have two separate estimates and was told the second estimate is the one that was approved. So I am trying to establish why this is the case, but I'm not getting a direct answer. There were no preexisting damages.
The estimate from the repair shop was written for all the damages and I was told my vehicle was totaled based on repairs and the ACV.
How do I get the insurance company to make my vehicle whole and if it cannot be repaired, how do I get the ACV for my car? Must I file a complaint?
My car was rear-ended in an accident and sustained substantial damage to the rear-end and front of the vehicle. The insurance company had the vehicle inspected. I requested a copy of the estimate and was sent an estimate for damages to the front. When I asked why the estimate was for the front only, I was told it was the wrong estimate and they sent me an estimate that was for the back only. Now I have two separate estimates and was told the second estimate is the one that was approved. So I am trying to establish why this is the case, but I'm not getting a direct answer. There were no preexisting damages.
The estimate from the repair shop was written for all the damages and I was told my vehicle was totaled based on repairs and the ACV.
How do I get the insurance company to make my vehicle whole and if it cannot be repaired, how do I get the ACV for my car? Must I file a complaint?
Auto Insurance: Why Would an Insurance Company Write Two Estimates but Approve One for a Totaled Car
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