My question involves a consumer law issue in the State of: Texas
My wife and I purchased a used 2008 Chevrolet silverado with 48k miles a couple of weeks ago. It was lifted as well with various other aftermarket accessories. The internet ad that brought us in had a stock pic so seemed worth a look with the low mileage even being a 2008. Once it was brought to us to view, we asked the salesperson about extended warranty availability and if the truck would be ready for us to take possession of that day and he said "absolutely" to both questions. He further stated that all vehicles are inspected before they are posted so everything would be in good shape. We then viewed the Carfax report that mentioned one minor accident that resulted in a scuffed and cracked front panel. Nothing major from our perspective either.
After we looked at a couple other vehicles, we decided to go with the truck due to the relatively low price and mileage....as long as we would be able to get the coverage we wanted. We were directed to finance where we were presented with the extended warranty option. I asked if it was "bumper to bumper" and the finance manager said yes. Everything else was agreeable so we signed. When we came back to the showroom, the salesman said they found "issues" with the truck and needed to keep it for another day or 2 to make sure everything was "safe" without much explanation. Inconvenient as it was, we accepted since any repairs done initially would be a good thing.
After we took possession, it seemed as if the speedometer was off. Figured it would be an easy fix so did not worry much as we could bring it in under that warranty. A few days later, a neighbor said he noticed the front driver side wheel was slightly inverted towards the center of the truck. After further review, he noticed the front tow hooks were missing and the brackets that held the hooks in place at one point were bent. This gave us cause to believe it had been stuck in the mud and pulled out from the side direction at some point.
The wheel is my main concern being unsafe at worst and costly at best having to replace tires prematurely in the future. We contacted the dealer for inspection and repair who then stated that they realized now that the warranty we purchased would not cover the truck.
What I would like to happen at this point would be for them to simply void the contract and take back the truck as I no longer trust them or the safety of this vehicle. I would never had purchased it without the security of full warranty coverage which ran roughly $5k tacked on to the price. The other option would be for them to keep the agreement as promised and cover the vehicle.
My problem with the transaction is 1. Was told coverage was offered in full and based a major decision on this information. 2. Was told inspection was performed. 3. Discovered warranty covers nothing.
My question is, do I have any legal argument here? Thanks for any constructive input you may have.
My wife and I purchased a used 2008 Chevrolet silverado with 48k miles a couple of weeks ago. It was lifted as well with various other aftermarket accessories. The internet ad that brought us in had a stock pic so seemed worth a look with the low mileage even being a 2008. Once it was brought to us to view, we asked the salesperson about extended warranty availability and if the truck would be ready for us to take possession of that day and he said "absolutely" to both questions. He further stated that all vehicles are inspected before they are posted so everything would be in good shape. We then viewed the Carfax report that mentioned one minor accident that resulted in a scuffed and cracked front panel. Nothing major from our perspective either.
After we looked at a couple other vehicles, we decided to go with the truck due to the relatively low price and mileage....as long as we would be able to get the coverage we wanted. We were directed to finance where we were presented with the extended warranty option. I asked if it was "bumper to bumper" and the finance manager said yes. Everything else was agreeable so we signed. When we came back to the showroom, the salesman said they found "issues" with the truck and needed to keep it for another day or 2 to make sure everything was "safe" without much explanation. Inconvenient as it was, we accepted since any repairs done initially would be a good thing.
After we took possession, it seemed as if the speedometer was off. Figured it would be an easy fix so did not worry much as we could bring it in under that warranty. A few days later, a neighbor said he noticed the front driver side wheel was slightly inverted towards the center of the truck. After further review, he noticed the front tow hooks were missing and the brackets that held the hooks in place at one point were bent. This gave us cause to believe it had been stuck in the mud and pulled out from the side direction at some point.
The wheel is my main concern being unsafe at worst and costly at best having to replace tires prematurely in the future. We contacted the dealer for inspection and repair who then stated that they realized now that the warranty we purchased would not cover the truck.
What I would like to happen at this point would be for them to simply void the contract and take back the truck as I no longer trust them or the safety of this vehicle. I would never had purchased it without the security of full warranty coverage which ran roughly $5k tacked on to the price. The other option would be for them to keep the agreement as promised and cover the vehicle.
My problem with the transaction is 1. Was told coverage was offered in full and based a major decision on this information. 2. Was told inspection was performed. 3. Discovered warranty covers nothing.
My question is, do I have any legal argument here? Thanks for any constructive input you may have.
Warranties: Warranty Purchased at Dealer Represented As "Bumper to Bumper" Does Not Cover Repairs
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